Refund policy

Last updated: October 14, 2026

We want you to be happy with your purchase from Sleepy Shepherds. If something isn’t right, we’re happy to help.

Returns

Returns must be requested within 30 days of delivery.

To be eligible for a return, items must be:

Unworn and unused
Unwashed
Free from stains, odors, damage, or other signs of wear
In their original condition with tags attached, when applicable

To start a return, contact us at support@sleepyshepherdspjs.com with your order number and the item(s) you would like to return.

Please do not send items back before contacting us.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived defective or damaged, or we sent the wrong item.

Original shipping charges are non-refundable.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved.

If approved, the purchase price of the returned item will be refunded to the original payment method.

Please allow 5–10 business days after approval for the refund to be processed. Your bank or credit card company may require additional time for the refund to appear.

Exchanges

If you need a different size or item, contact us at support@sleepyshepherdspjs.com within 30 days of delivery.

Exchanges are subject to product availability. If the requested replacement is unavailable, we may instead issue a refund for the eligible returned item.

Customers are responsible for return shipping for exchanges unless the original item was defective, damaged, or incorrect.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item is defective, damaged, or incorrect, contact us as soon as possible at support@sleepyshepherdspjs.com with your order number and a description of the issue.

We will work with you to provide an appropriate replacement, refund, or other resolution and will cover applicable shipping costs when the issue is our responsibility.

Final Sale Items

Items clearly marked Final Sale at the time of purchase are not eligible for return or exchange, except where required by law or when an item is defective, damaged, or incorrect.